The Citizen Responsibility Index (CRI) | El Índice de Responsabilidad Ciudadana (IRC)

By German Huanca, Publico.bo:

Bolivia needs to be refounded on concrete commitments to the nation. It is unacceptable that years of collective effort to build a highway can be damaged in a matter of hours by a handful of roadblock protesters. It is unacceptable that strangers can destroy other people’s property without facing any consequences. It is unacceptable that fanatics can set a police patrol vehicle on fire, that indoctrinated activists can publicly whip people who simply want to travel, or that citizens participating in blockades can prevent ambulances and oxygen supplies from reaching hospitals. Nor is it acceptable that students remain for more than five years at universities financed with public money, or that teachers paid by society become promoters of disorder and violence.

On a smaller scale, but no less corrosive, running red lights, dirtying public restrooms, damaging city landscaping and public spaces, posting advertisements on any available wall, and paying bribes to “speed up” procedures have all become normalized. These behaviors are now part of the everyday landscape.

The underlying problem is the absence of consequences. When citizens perceive that their behavior—good or bad—has no effect on what they receive from the state or the market, the incentive to act responsibly disappears. Today, only the prison system attempts to correct behavior, and everyone knows that it has not been enough. The issue is not eliminating that system, but complementing it with one that measures citizen behavior continuously and transparently.

Developed countries already have instruments of this kind. The United States’ Credit Score—known as the FICO Score, ranging from 300 to 850 points—measures the financial trustworthiness of individuals and influences their access to mortgages, credit cards, insurance, and employment. Germany has SCHUFA, Australia has Equifax Australia, Chile has DICOM, Argentina has Veraz, and Brazil has Serasa Score. All pursue the same goal: making a citizen’s economic reputation visible and linking it to tangible benefits. China goes further with its Social Credit System, which also incorporates legal infractions, business conduct, and public behavior, rewarding compliance while restricting access to transportation, credit, and public-sector employment for those who fail to comply.

These mechanisms are useful for societies that have already moved beyond basic needs such as access to land and credit. Bolivia, however, needs something broader: a Citizen Responsibility Index (CRI) that measures not only financial behavior, but also compliance with the law, respect for public property, educational responsibility, social coexistence, road safety, and community contribution.

The CRI would operate on a scale from 0 to 1,000 points. A score between 900 and 1,000 would indicate an exemplary citizen. Between 800 and 899: highly trustworthy. Between 700 and 799: trustworthy. Between 600 and 699: acceptable compliance. Between 500 and 599: moderate risk. Below 500: high risk. A high score would open doors: preferential access to state-backed credit, scholarships, social housing, entrepreneurship programs, and reduced collateral requirements. A low score would close them: no participation in publicly funded benefits, no contracts with the state, and no access to programs financed by taxpayers.

The index would also apply to institutions. A municipality that uses public machinery to block highways and then demands its share of Hydrocarbon Direct Tax (IDH) revenues should not continue receiving preferential treatment. A responsible municipality deserves more resources; one that finances chaos deserves fewer. The same principle applies to teachers or doctors who shut down essential services without consequence: the system should record that behavior. Conversely, it should also recognize those who defy illegitimate decisions by their unions in order to fulfill their duties—such as teachers who refused to comply with politically motivated strikes—because today that act of civic courage translates into no tangible benefit.

Who would implement the CRI? Not the state directly. The state should provide the data—judicial, educational, tax, and traffic violation records—and guarantee the protection of personal information. But the platform itself, the camera infrastructure at intersections and on public roads, and the processing of data should be managed by the private sector under strict public regulation.

The time has come to assign value to responsible citizenship. Those who build the country deserve the benefits offered by the state and the market. Those who destroy it should not continue to enjoy those same benefits as though nothing had happened. The CRI is not a threat to responsible citizens—it is their most powerful tool.

Leave a comment